Thank you for using BOXFOOD, a food delivery service available at [boxfood.co.in]. At BOXFOOD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, including any data related to payments processed through the Razorpay payment gateway.
1. Information We Collect
1.1. Personal Information: When you use BOXFOOD and make payments through the Razorpay payment gateway, we may collect personal information such as your name, email address, phone number, billing address, and payment card information. This information is necessary to process your orders and payments.
1.2. Transaction Data: We collect transaction data related to your orders and payments, including order details, payment amounts, and payment confirmation.
2. How We Use Your Information
2.1. Payment Processing: We use the personal and transactional information you provide to process your orders and payments securely through the Razorpay payment gateway.
2.2. Communication: We may use your contact information to send order updates, delivery notifications, and important service-related communications.
2.3. Improvement of Services: We may analyze your data to improve our services, enhance user experiences, and optimize our website and app.
3. Security of Your Data
3.1. We take reasonable measures to protect your personal information and payment data. This includes encryption of payment information during transmission and the implementation of industry-standard security practices.
4. Third-Party Services
4.1. BOXFOOD uses the Razorpay payment gateway to process payments. Please review Razorpay's Privacy Policy (link to Razorpay's Privacy Policy) to understand how they collect and handle your data.
5. Cookies and Tracking Technologies
5.1. We may use cookies and similar tracking technologies to collect data about your use of our website and app. You can manage your cookie preferences in your browser settings.
6. Your Choices
6.1. You can review, update, or delete your account information at any time by logging into your BOXFOOD account.
7. Children's Privacy
7.1. BOXFOOD is not intended for users under the age of 13. We do not knowingly collect or store personal information from children under 13.
8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and the effective date will be revised accordingly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at boxfoodin@gmail.com / +91 95663 48085].